Ontiva Fusion Suite 1.0 - Download

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About Ontiva Fusion Suite

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.
ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.
Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company's total customer service costs. ONTIVA FUSION will enable you to communicate instantly with your customers as they browse your online products. Remember that a single question answered from a live support agent can be enough to close a sale!
With ONTIVA FUSION, a single support agent can interact with up to 10 customers simultaneously. This drastically reduces your company's operating costs.
The ONTIVA eCRM Edition is designed for small companies/sites and enterprise level companies/sites. This version does not restrict the number of support/sales agents. Features on the eCRM edition include co-browsing, email management, ticket management, workflow, and self-service knowledge base.
Please click on http://www.ontiva.com/features.asp for a complete list of features.

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Previous Versions

Here you can find the changelog of Ontiva Fusion Suite since it was posted on our website on 2010-06-30 13:36:21. The latest version is 1.0 and it was updated on 2024-03-19 19:55:52. See below the changes in each version.

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